Accessibility Information

General Information

WCAG 2.0 AA standards form the basis of the Pearson Accessibility Guidelines for product development. We regularly review our existing platforms and content to improve accessibility. The following information provides tips and answers to frequently asked questions for those using MyLab IT.

For more information on MyLab IT and other Pearson products, please see the support page for those products or contact Pearson Disability Support.

Allowing for Additional Time and Attempts on Assignments (for instructors)

Personalized Scheduling enables you to personalize both the time limit and the number of attempts specific students receive for MyLab IT activities. Please contact Pearson Disability Support for more information.

Using Screen Readers and Keyboard Navigation

MyLab IT site pages, including Course Materials, Assignments, Calendar, Notifications, and Grades, are screen reader and keyboard accessible.

Recommended Screen Reader Configurations
NOTE: Pearson recommends using the current browser versions for the best user experience.


JAWS (Version 18 or newer)

Windows 10 (or newer)

Firefox, IE, Edge

NVDA (Current Version)

Windows 10 (or newer)


Tips for Those with Visual Impairments

Screen Resolution

You may find that lowering your screen resolution helps you see text and images more easily. As a start, try a resolution of 800 x 600 (in Windows) and see how that works for you. Learn more about how to change your screen resolution.

Browser Zoom

While you are working, you may want to magnify certain areas of the site. Use the zoom-in hotkeys available in most browsers.

Screen Magnifiers

Users who need to magnify a page may find that operating system or third-party magnification programs work best. These programs have more options for magnification strength and other display settings including color and contrast.

Specifying Color and Contrast Settings

Some users may find that using a high contrast of a specific color scheme may help them to see content on pages. For example, a user may find it easier to see light text on a dark background, dark text on a light background, or in grayscale.

Accessible eTextbooks

MyLab IT offers accessible eTextbooks. Please contact Pearson Disability Support with the author, title, edition and ISBN of your product for more details.

Simulated Microsoft® Office Training & Assessment Activities

  • Simulated Microsoft Office 2019 Training and Assessment activities are produced in HTML5, and delivered via web browsers using cloud-technology, based on Pearson Accessibility Standards.
  • Simulation content and navigation features include alternative descriptions for compatibility with assistive technology. Alternative descriptions for images are forthcoming.
  • Simulation activities include ClickHear Mobile, a software tool that provides full voicing of web browser content using high-quality, natural-sounding voices, in addition to language translation assistance in several languages. Normally licensed as a standalone product used as an aid for low-vision and language- or reading-impaired computer users, ClickHear Mobile has been modified and enhanced for seamless integration with the MyLab IT interface.
  • Simulation activities include keyboard support for all actions where a Microsoft Office keyboard shortcut is available.
  • MyLab IT Live-In-The-Application Grader Projects are automatically graded student assignments downloaded from MyLab IT, completed in the actual Microsoft Office Application, and then uploaded to MyLab IT for automatic grading. User pathways to access and submit MyLab IT Grader Projects are accessible via assistive technology. Accessibility of the actual Grader Project is defined by Microsoft Office compatibility, and therefore accessible.
  • Objective-Based Question Activities, such as True/False and Multiple Choice, are accessible with keyboard navigation and screen readers.

Premium Multimedia

Premium multimedia content, such as audio, animation, graphics, and videos are accessible via keyboard navigation and screen readers.

Videos include closed captions. To turn on closed captions, click on the “CC” button toward the lower right of the video. If you don’t see the “CC” button, place your mouse toward the bottom of the video frame until the video controls appear.

Please contact Pearson Disability Support if you encounter any issues with premium multimedia in your course.

Student Supplements

Many student supplements are accessible or are in the process of remediation to meet accessibility requirements.

Accessibility Documentation & Audits (for campus staff)

We provide up-to-date, clear and straightforward statements on the accessibility of our products. VPATs and Accessibility Conformance, Compliance and Remediation Forms (ACC&R) are available for many products upon request. Please contact Pearson Disability Support for more information.

If you are a campus accessibility professional auditing a Pearson product, let us help you run a valid test the first time around by ensuring you have:

  • the most current version of the product available,
  • the recommended combination of browser and operating system,
  • student access for the product you are testing.

For Additional Information

For additional information, visit our site about Pearson Higher Education accessibility. Please direct any other questions to Pearson Disability Support.