Top Questions
- How do I get an access code?
- How do I get a course ID?
- I'm having problems completing an online purchase, what do I do?
- How do I retrieve my username and/or password?
- How do I join a new course?
- I can't enroll in my course, what should I do?
- How do I retake a course or enroll in a multi-semester course?
- Where can I find information about my account?
- How can I change my username, password, or email address?
- I'm having problems registering, what do I do?
- I received an error message while registering, what do I do?
- My access code is incomplete, unreadable, or "not found," what do I do?
- What should I do if my account is in a "pending" status?
- Why didn't I get a confirmation email after I registered?
- My instructor has linked my Blackboard course with a MyLab or Mastering course. How do I register?
- My instructor has linked my Canvas course with a MyLab or Mastering course. How do I register?
- My instructor has linked my Desire2Learn course with a MyLab or Mastering course. How do I register?
- My instructor has linked my Moodle course with a MyLab or Mastering course. How do I register?
- How can I retain access to my online course materials after the course ends?